Shipwire is integrated with Netsuite and provides real-time order fulfillment behind the Netsuite e-commerce Web store shopping cart. Shipwire storage and order fulfillment and Netsuite ecommerce and CRM now work together. Follow these simple instructions to add Shipwire warehouse and order fulfillment bundle to your NetSuite Account.

This integration supports real-time and manual submission of orders from a Netsuite store to the Shipwire Store-Sell-Ship(tm) platform. Your Shipwire account will capture the order and route it the the Shipwire warehouse of your selection for packaging and order fulfillment.

This document explains how to setup NetSuite with Shipwire. To complete this, you will need to have a Shipwire account or Free Trial and access to your Netsuite account to install a 3rd party bundle.

1. Install Shipwire bundle to your NetSuite account.
2. Setup Your Shipwire account information in NetSuite.
   • Go to Setup > Company > General Preferences.
   • Select “Customer Preferences” Tab.
   • Enter Your Shipwire Email, Password, Secret Key(you can create secret key up to 10 characters). If you don’t have Shipwire (http://www.shipwire.com) account, sign up one for free(Store and ship up to 6 products, free!).
   • Check “Enable Fulfillment Notification” checkbox to enable Shipwire order fulfillment function.
   • If you want to test your test order fulfillment, Check “Use Test Server” checkbox, after the order test fulfillment, uncheck this box for live server fulfillment.
   • Click “Save” button to save Shipwire Account information
3. Add and setup NetSuite sell tool to your Shipwire account.
   • Login to your Shipwire account.
   • On the left menu, select Sell > Add Selling Tools.
   • By Adding NetSuite as your selling tool, “NetSuite” will be listed under Sell menu.
   • Click “NetSuite” from the menu.
   • You have already done step 1 and 2 in the setup instruction, now enter your Secret Key you just created in 2.3 above.
   • Check “Automatic Shipment on Order Notification” checkbox.
   • Click “Save” Button.
4. Now both Netsuite and Shipwire setups are done and you can test your order fulfillment.
5. Test Order Fulfillment.
   • Before you test your order fulfillment, you have to add your products to Shipwire, so Shipwire can recognize your order from NetSuite.
     • Following product fields are required to add product to shipwire.
       – SKU name => IMPORTANT: In your NetSuite product field, “Vendor Name” field should be used as SKU name.
       – Description => Products “Description” field in NetSuite.
       – Packing Type => you can specify either “Lick and Stick” or “Pick and Pack”.
       – Dimensions(Length, Width, Height) => Products Length, Width, Height is needed for shipping fee calculation for shipment.
       – Weight => Products “Weight” field in NetSuite.
       – Declared Value => Products “Price” field in NetSuite.
   • Place a test order in your NetSuite.
   • Go to “Fulfill Sales Orders” Page in you NetSuite.
   • Go through normal order fulfillment process, either choose orders and click “fulfill” or fulfill in order detail page.
   • Order fulfillment notice will be sent to Shipwire.
   • Login to Shipwire account and check if shipping order is placed in “My Account > Dashboard”.
   • After successful order fulfillment submission, do not forget uncheck “Use Test Server” Option is step 2.5 for production server use.

If you have any question or problem to setup shipwire bundle, please contact support (at) Shipwire (dot) com.

1. Add Netsuite to Shipwire

2. Locate and install Shipwire bundle

3. Configure Shipwire order fulfillment inside Netsuite

4. Enter secret Netsuite key into Shipwire

5. Test Netsuite Transaction with Shipwire

6. Continuing entering test Netsuite Transaction

7. Confirm Netsuite order inside Shipwire

About NetSuite

Join the thousands of growing and midsize companies who have found a better way to run their business with NetSuite. NetSuite is the #1 web-based integrated business software — combining CRM, accounting / ERP, inventory, and Ecommerce in one solution. Automate business processes, eliminate IT costs, and make faster, better decisions. www.netsuite.com.